About GLS Ireland. Our code of conduct As an internationally operating parcel service provider the GLS Group stands for fair competition, integrity and responsibility. Supplier Code of Conduct GLS expects its suppliers to respect the standards laid out in this Supplier Code of Conduct, implement them using appropriate measures and adhere to them in their business.
Download our statement. This includes among others:. Sacks, tyres, rolls, bales of cloth, canisters, plastic buckets, wooden boxes Parcels with protruding parts of any kind. Depot finder. Computers e. Also excluded from delivery are among others:. Further information can be found in the shipping guidelines as well as in the General Terms and Conditions.
General Terms and Conditions. Yes, all parcels within the Republic of Ireland can be tracked in real time by the sender and recipient using parcel tracking.
Internationally, GLS already provides real-time delivery information in many countries thanks to mobile data transfer from vehicles. Simply enter the shipment number or Track ID. Go to parcel tracking.
GLS is liable for loss or damage of parcels in its custody. Liability does not include consequential damages like loss of profit. The liability limit for express consignments can be exceeded by booking the AddOnLiability-Service. GLS is committed to the responsible use of resources, the reduction of emissions, and the optimisation of waste disposal.
GLS coordinates and promotes all activities to protect the environment across the Group within the framework of the ThinkGreen initiative. You can give us a call at standard rate charged, mobile phone calls may cost more.
Or submit your question in writing using the contact form. Go to Shipping planner. Parcels within the Republic of Ireland are usually delivered within less than 24 hours. To all major European markets parcel usually reach their destination within 24 to 48 hours. Delivery to more distant European countries usually takes between 3 and 5 days, in remote areas up to 7 days. Parcel tracking shows you the expected delivery date. Parcel tracking. With online parcel tracking function you can track your parcel at any time.
Please note that GLS uses distribution centres, so the dispatch route may not always seem direct to you. To see where your parcel is right now, simply enter the parcel number or the Track ID. First, GLS will attempt to find a neighbour willing to accept and sign for your parcel. You then have nine working days to collect your parcel, showing your photo ID e. If there is no ParcelShop nearby, GLS will take your parcel back to the depot distribution centre — and then undertake a second delivery attempt.
In any case, you will receive a notification card. If the second delivery attempt is also unsuccessful, GLS will store the parcel in the depot for a period of ten working days. During this period you have the possibility to contact GLS or pick the parcel up in the depot. Otherwise the parcel is returned to the sender. When ordering online you can often enter an alternative delivery address.
This, for example, can be your place of work if your employer agrees to this. You can issue GLS with a signature release authorisation. This way the driver can leave the parcel at a freely-accessible location of your choice at your address. If you did not choose one of these options in advance, a neighbour might accept your parcel.
If you are not at home, the driver may leave your parcel with a neighbour. They will naturally have to sign for it. Parcels are transported by road, so traffic holdups can lead to delays. Track your parcel Track your parcels journey anytime, anywhere - simply use your 12 digit parcel number or Track ID. Enter your parcel number here. Track your parcel on your smart device Download our app today, and manage your delivery from anywhere. AppStore Google Play. Parcel delivery by GLS Fast and reliable — that is how you want to receive your parcel.
Standard parcel delivery Ideally a parcel is delivered to you personally. If nobody is present The delivery driver asks a neighbour if they can accept the parcel for you.
Notification card The delivery driver asks a neighbour if they can accept the parcel for you.
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